> For the complete documentation index, see [llms.txt](https://developer.esw.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.esw.com/returns-api/grp-returns-api.md).

# GRP Returns API

- [Overview](https://developer.esw.com/returns-api/grp-returns-api/overview.md): Overview of the GRP Returns API, including core cross-border returns capabilities and available API versions
- [Core Concepts](https://developer.esw.com/returns-api/grp-returns-api/core-concepts.md)
- [Ingestion](https://developer.esw.com/returns-api/grp-returns-api/core-concepts/ingestion.md)
- [Return Order](https://developer.esw.com/returns-api/grp-returns-api/core-concepts/return-order.md)
- [Return Methods](https://developer.esw.com/returns-api/grp-returns-api/core-concepts/return-methods.md)
- [Documents and Labels](https://developer.esw.com/returns-api/grp-returns-api/core-concepts/documents-and-labels.md)
- [Tracking and Updates](https://developer.esw.com/returns-api/grp-returns-api/core-concepts/tracking-and-updates.md)
- [Decision Tables](https://developer.esw.com/returns-api/grp-returns-api/core-concepts/decision-tables.md)
- [Use Cases](https://developer.esw.com/returns-api/grp-returns-api/use-cases.md)
- [API Methods](https://developer.esw.com/returns-api/grp-returns-api/api-methods.md)
- [Ingestion Methods](https://developer.esw.com/returns-api/grp-returns-api/api-methods/ingestion-methods.md): Create, update, and submit outbound orders and shipments for returns processing.
- [Order Methods](https://developer.esw.com/returns-api/grp-returns-api/api-methods/order-methods.md): Retrieve ingested orders from the returns platform.
- [Return Methods](https://developer.esw.com/returns-api/grp-returns-api/api-methods/return-methods.md): Create and update return orders, then retrieve their shipping documents.
- [Configuration Methods](https://developer.esw.com/returns-api/grp-returns-api/api-methods/configuration-methods.md)
- [Location Methods](https://developer.esw.com/returns-api/grp-returns-api/api-methods/location-methods.md)
- [Virtual Events](https://developer.esw.com/returns-api/grp-returns-api/virtual-events.md)
- [Code Samples](https://developer.esw.com/returns-api/grp-returns-api/code-samples.md)
- [Response Codes](https://developer.esw.com/returns-api/grp-returns-api/response-codes.md): HTTP response codes and endpoint-specific error codes for the ESW Returns API.
- [FAQs](https://developer.esw.com/returns-api/grp-returns-api/faqs.md): Answers to common questions about ESW Returns API capabilities, return models, versions, and eligibility.


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