Overview

Overview of the GRP Returns API, including core cross-border returns capabilities and available API versions

The GRP Returns API is the central integration layer for ESW's Global Returns Platform. It handles the full lifecycle of cross-border returns — from ingesting outbound order data, through creating and managing return orders, to generating shipping labels and tracking parcels back to the retailer.

There are three available versions of the Returns API

Returns API v3.0	Returns API v2.1	Returns API v2.0
Use this latest version to manage all return-related activities with an expanded set of capabilities.	Use this version to manage all return-related activities (same as v2.0) and additionally create blind return orders.	Use this version to manage all return-related activities, such as create, retrieve, and update return orders.