> For the complete documentation index, see [llms.txt](https://developer.esw.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.esw.com/light-touch-integration/faqs.md).

# FAQs

ESW Light Touch Integration (LTI) uses different country types to control pricing, checkout, and returns behavior.

<details>

<summary>What are ESW countries?</summary>

ESW countries are countries managed through ESW systems.

Countries you manage yourself are not ESW countries.

When a shopper selects an ESW country, ESW can control:

* pricing localization
* checkout routing
* returns routing

For example, if Ireland is configured as an ESW country:

* storefront prices can display in EUR
* the shopper can be routed to ESW checkout
* returns can be routed to the ESW Returns Portal

Each ESW country has a configured country-currency pair set during onboarding. If you need a different currency for an ESW country, contact your ESW point of contact.

For more detail, see [Country Selector](/light-touch-integration/features/country-selector.md).

</details>

<details>

<summary>What are dynamic pricing countries?</summary>

Dynamic pricing countries are ESW countries where LTI localizes storefront prices in real time.

LTI uses the ESW pricing configuration for:

* FX conversion
* rounding
* uplift
* duties and taxes logic
* display rules

When a shopper selects a dynamic pricing country, LTI updates visible prices on the storefront and ESW checkout recalculates the order using the same pricing logic.

For example, if Ireland is configured for dynamic pricing, a shopper selecting Ireland can see prices converted from the retailer base currency into EUR.

For more detail, see [Dynamic Pricing](/light-touch-integration/features/dynamic-pricing.md).

</details>

<details>

<summary>What are fixed pricing countries?</summary>

Fixed pricing countries are countries where you control the shopper-facing prices instead of using ESW dynamic conversion.

In this model, you are responsible for showing the correct localized prices on the storefront.

ESW checkout receives the fixed shopper prices and then calculates shipping, duties, and taxes from those values.

For example, if France is configured as a fixed pricing country, shoppers see the prices and currency you configured for France. LTI does not recalculate those prices on the storefront.

LTI still manages the connection between the storefront state and ESW services, including checkout handoff where supported.

For more detail, see [Fixed Pricing](/light-touch-integration/features/fixed-pricing.md).

</details>


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