> For the complete documentation index, see [llms.txt](https://developer.esw.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://developer.esw.com/adobe-commerce-magento/integration/webhook-integration.md).

# Webhook Integration

ESW uses webhooks to send event notifications to Adobe Commerce. The extension receives these requests and processes the related business flow.

### Webhook endpoint

Use this endpoint for inbound ESW webhooks:

`{domain}/eshopworld/event/processing/`

The endpoint must be reachable by ESW.

### Webhook validation

The endpoint is protected with Basic Auth.

Use the same credentials configured for **Order Confirmation Configuration** under **Configuration > Checkout**.

{% hint style="info" %}
[Webhook JWT Authentication](/adobe-commerce-magento/additional-features/webhook-jwt-authentication.md) is the default and recommended validation method. Basic Auth can still be used when it is enabled.
{% endhint %}

### Configure webhook dispatch in ESW

Configure ESW to send the required event types to the webhook endpoint.

Use authentication credentials that match the extension configuration.

### Supported event types

#### Cancellations

* `eshopworld.platform.events.oms.ordercancelsucceededevent`
* `eshopworld.platform.events.oms.ordercancelfailedevent`
* `eshopworld.platform.events.oms.lineitemcancelsucceededevent`
* `eshopworld.platform.events.oms.lineitemcancelfailedevent`

#### Appeasements

* `eshopworld.platform.events.oms.orderappeasementsucceededevent`
* `eshopworld.platform.events.oms.orderappeasementfailedevent`
* `eshopworld.platform.events.oms.lineitemappeasementsucceededevent`
* `eshopworld.platform.events.oms.lineitemappeasementfailedevent`

#### Returns

* `logistics-return-order-retailer`

### Expected result

After setup is complete:

* ESW can deliver webhook requests to Adobe Commerce
* the extension can authenticate incoming requests
* supported event types can trigger the related sync flows


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